Qualtrics and Genesys Form New Partnership to Help Companies Deliver World-Class Customer Service Experiences
Qualtrics (Nasdaq: XM), the world’s No. 1 Experience Management (XM) provider and creator of the XM category, and Genesys, a global leader in cloud customer experience and contact centre solutions, today announced a new partnership to help companies deliver world-class customer service experiences at scale. The new alliance will bring together Genesys’ engagement data, such […]