Jio Mart, the e-commerce startup from Reliance Industries Limited aiming to give a tough competition to the likes of Amazon and Flipkart, has started operations in Kalyan, Navi Mumbai and Thane areas of Maharashtra through their unique Whats App number on which a user can give orders for purchasing items and collect them from their nearest kirana (general) stores listed on the Jio Mart service. Below we mention how to order daily use and other items of purchase through Jio Whats App number service.

  • Save the number +91 88500 08000 as JioMart on your phone.
  • After saving the number, head to WhatsApp, and search for the saved contact. You may need to refresh your contacts list by tapping the new chat icon, three dots on top, and then Refresh.
  • Tap on it, and send a ‘Hi’ message.
  • An auto-generated message will come as soon as you send the first ‘Hi’. The message notes that the service is available in Navi Mumbai, Thane, and Kalyan only.
  • It informs the user that orders placed using JioMart before 7pm will be available for pick up at your nearest JioMart Kirana store within next 2 days.
  • This auto generated message also consists of a unique link that expires in 30 minutes. If not used within 30 minutes, the user will have to send a ‘Hi’ message once again to generate a new link.
  • Once you click on the link, a dedicated JioMart page opens up in the browser, and this page asks for basic information like address and phone number.
  • Fill in all the details and click on ‘Proceed’
  • A list of available items in your nearby kirana stores is mentioned. The list isn’t as populated and comprehensive as we would like it to be, but JioMart should improve on inventory over time.
  • Once you place the order, JioMart shows you the total amount payable and sends you another WhatsApp text immediately.
  • This text mentions the nearby kirana store name and address from where you have to pick up the order, and also offer a phone number for any related enquiries. JioMart notes that once the order is ready, a text will be sent to the user informing them to head to the kirana store and collect the delivery. Payment has to be made at the time of pickup only.
  • JioMart also sends a Google Maps link to locate the kirana store properly.

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