Dutch company, Aftersales Group launches first time in India, with Digit Insurance

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Digit Insurance—a new age insurance company which aims to “Make Insurance Simple”— today announced the launch of its association with Aftersales Group, a Netherlands-based global specialist in the development implementation and management of service and insurance programmes for consumer electronics and mobile communication equipment,  to launch the Gadget Protect, a combined offering of benefits to a Smartphone Security.

Key Highlights of the Product:

  • This product will provide Accidental and Liquid Damage Protection from Digit Insurance and G Data Mobile Internet Security from After sales
  • Fast claim advantage to its customers, a mobile protection partnership where the contract is directly between the customer and the insurance company
  • G Data Mobile Internet Security adds a e-data security code to the product which provides protection to the software, apps and data

USP of the Partnership:

  • A mobile protection where the contract is directly between the customer and the insurance company i.e. Digit Insurance. Therefore, at the time of claim, the retailer or AfterSales  do not come into the picture i.e. Digit directly be in touch with the customer for obligations resulting from the insurance contract
  • By adding G Data Mobile Internet Security to the product, a bespoke and trustworthy  protection of software applications (apps) and data on the mobile device  is also added
  • Both, Aftersales Group and Digit Insurance are focused on innovation and customer care. The result is a customer friendly (paperless) product designed to create a smooth customer experience, all the way from the registration process in store to reporting a claim and the final settlement

Speaking on the partnership, Jasleen Kohli, Chief Distribution Officer, said, “Digit Insurance’s mission is to ‘Make insurance simple’. And our claims service philosophy is to treat the customers with trust and care. Therefore, right from buying to claiming, we are completely paperless. We are glad to share this mission with Aftersales by providing a Mobile Protection which makes sense to people and with a claims process which is hassle-free. This partnership is different as the contract is between the insurance company and the customer directly, while Aftersales becomes our conduit. ”

Highlighting the importance of the partnership, Frank Vernooij, Founder & Co-owner, Aftersales Group said, “When it comes to off-line sales, gadget insurance in India has a history of unreliable offerings and are highly dependent on the moral and financial performance of the intermediary service provider. We see Digit’s fast-growing and innovative platform as a compliment to the seamless customer experience we provide. With this partnership, our goal is to deliver a complete one stop customer care experience for people using mobile devices.”

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